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BORNMINE ­čĺÄ Diamonds created of superior quality ÔťĘ Take advantage of 3 MSI ­čĺ│ or up to 24 fixed monthly payments with financing cost so you can buy the perfect ring or jewelry. Insured free shipping ­čôŽ free cleanings for life and more! Discover the Future of Diamonds.

T&C Valentine's Day Promotions

Active promotions for Valentine's Day Valid from January 15 to February 29, 2024.

When purchasing a Diamond worth $50,000 pesos or more, choose one of the following 3 options:
1) Free Basic 14K Solitaire Ring Setting in Yellow, White or Rose Gold
2) Piece of Jewelry worth 10,000 pesos
3) 12 Months without interest on card payments

Up to 20% discount on Jewelry select it

These offers cannot be combined with other discounts or promotions, promotions can change at any time and without prior notice, promotions are subject to availability of the piece. Lead time on stock pieces is 3-6 days and up to 4 weeks on engagement rings and custom-made jewelry.

General terms and conditions

  1. Proem . By entering and using this Internet portal, whose domain name is www.bornmine.com property of LAB DIAMONDS MEXICO SAPI de CV., which from now on may be called BORNMINE® and/or LAB DIAMONDS MEXICO SAPI de CV., the user is accepting the TERMS AND CONDITIONS OF USE contained in this agreement and expressly declares his acceptance using electronic means for this purpose, in terms of the provisions of article 1803 of the Federal Civil Code. If the user does not absolutely and completely accept the terms and conditions of this agreement, the user must refrain from accessing, using and observing the website www.bornmine.com. If the user accesses, uses and observes the website www.bornmine.com, it will be considered an absolute and express acceptance of the TERMS AND CONDITIONS OF USE stipulated here. The sole use of said Internet page grants the general public the status of user (hereinafter referred to as the "user" or "users") and implies full and unconditional acceptance of each and every one of the conditions. general and specific information included in these TERMS AND CONDITIONS OF USE published by LAB DIAMONDS MEXICO SAPI de CV. at the moment the user accesses the website. Any modification to these TERMS AND CONDITIONS OF USE will be made when the owner of the same, in this case LAB DIAMONDS MEXICO SAPI de CV., considers it appropriate, being the sole responsibility of the user to ensure that they are aware of such modifications.
  2. Agreement. Accession agreement for the use of the Internet page www.bornmine.com signed by: on the one hand, LAB DIAMONDS MEXICO SAPI de CV. and, on the other, the user, both parties subjecting themselves to the provisions of this document.
  3. Licenses.
    a) By virtue of the execution of this agreement, LAB DIAMONDS MEXICO SAPI de CV. grants and grants to the user the non-exclusive, revocable and non-transferable right to view and use the website www.bornmine.com in accordance with the TERMS AND CONDITIONS OF USE set forth herein. For the purposes of this agreement, the parties agree that "user" will be understood as any person of any nature who enters the website www.bornmine.com and/or any of the subpages that display its content and/or the person of any nature that registers and/or uses any of the services offered through said page.
  4. b) The user may only print and/or copy any information contained or published on the website www.bornmine.com exclusively for personal use, the commercial use of said information is strictly prohibited. If you are a legal entity, you will be subject to the provisions of article 148, section IV of the Federal Copyright Law.
  5. c) The reprinting, publication, distribution, assignment, sublicense, sale, electronic reproduction or by other means, partial or total, of any information, document or graphic that appears on the website www.bornmine.com, for any use other than Non-commercial personal use is expressly prohibited to the user, unless they have prior written authorization from LAB DIAMONDS MEXICO SAPI de CV.
  6. Rules for using the website www.bornmine.com. The user and LAB DIAMONDS MEXICO SAPI de CV. agree that the use of the website www.bornmine.com will be subject to the following rules:

  1. a) Information contained on the website www.bornmine.com. The user acknowledges and accepts that the information published or contained on said site will be clearly identified in such a way that it is recognized that it comes from and has been generated by LAB DIAMONDS MEXICO SAPI de CV. or by its suppliers.
  2. b) However, the information, concepts and opinions published on said site do not necessarily reflect the position of LAB DIAMONDS MEXICO SAPI de CV., nor of its employees, officers, directors, shareholders, licensees and concessionaires (hereinafter the "affiliates ┬╗). For this reason, LAB DIAMONDS MEXICO SAPI de CV. is not responsible for any of the information, opinions and concepts expressed on the aforementioned website. In this case, the user is recommended to consult with a specialist and/or professional in the matter. Likewise, LAB DIAMONDS MEXICO SAPI de CV. is not responsible for the information contained on the Internet page, including the subpages, with the understanding that its use and monitoring is under the user's risk and responsibility.
  3. c) LAB DIAMONDS MEXICO SAPI de CV. reserves the right to block access or remove partially or totally any information, communication or material that in its sole judgment may be: i) abusive, defamatory or obscene; ii) fraudulent, artificial or deceptive; iii) violating copyright, trademarks, confidentiality, industrial secrets or any intellectual property rights of a third party; iv) offensive or; v) that in any way contravenes the provisions of this agreement. If the user wishes to obtain more information on a specific topic provided by LAB DIAMONDS MEXICO SAPI de CV. or its suppliers must consult directly with each of them, as appropriate, and/or with a specialist in the matter.
  4. d) The user acknowledges that LAB DIAMONDS MEXICO SAPI de CV. does not previously control or censor the content available on the Internet page. For this reason, LAB DIAMONDS MEXICO SAPI de CV. does not assume any responsibility for the content provided to said page by independent providers or providers other than LAB DIAMONDS MEXICO SAPI de CV. and does not have editorial control over the content, information and/or material generated and/or provided by third parties. All opinions, advice, statements, services, offers or other information or content expressed or made available to the public by third parties belong to their respective author and LAB DIAMONDS MEXICO SAPI de CV. does not assume any responsibility for it. Likewise, LAB DIAMONDS MEXICO SAPI de CV does not guarantee the accuracy, veracity, comprehensiveness and/or usefulness of any content provided by such third parties. Additionally, LAB DIAMONDS MEXICO SAPI de CV. is not responsible for nor guarantees the accuracy, completeness, veracity and/or reliability of any opinion, information, advice or statement expressed by LAB DIAMONDS MEXICO SAPI de CV. through its Internet page and under no circumstances LAB DIAMONDS MEXICO SAPI de CV. will be responsible for any damage and/or harm, direct or indirect, caused by virtue of the trust that the user places in information obtained through its website. LAB DIAMONDS MEXICO SAPI de CV. reserves the right to delete or modify the content of this page that, in the exclusive judgment of LAB DIAMONDS MEXICO SAPI de CV., does not comply with its standards or that could be contrary to the current legal system and, consequently, will not be responsible for any failure or delay generated when removing such material.
  5. Formats . Users acknowledge that, by providing the personal information required in any of the services provided on this website, they grant LAB DIAMONDS MEXICO SAPI de CV. the authorization indicated in article 109 of the Federal Copyright Law. In all cases, users will be responsible for the veracity of the information provided to LAB DIAMONDS MEXICO SAPI de CV. Likewise, for the provision of services, the user is also obliged to accept the terms and conditions stipulated for this purpose.
  6. Copyright and Industrial Property. LAB DIAMONDS MEXICO SAPI de CV., the website www.bornmine.com, its logos and all the material that appears on said site, are trademarks, domain names, trade names and artistic works property of their respective owners and are protected by international treaties and applicable laws regarding intellectual property and copyright. The copyright on the content, organization, collection, compilation, information, logos, photographs, images, programs, applications, and in general any information contained or published on the website www.bornmine.com are duly protected in favor of LAB DIAMONDS MEXICO SAPI de CV., its affiliates, suppliers and/or their respective owners, in accordance with the applicable legislation on intellectual and industrial property. The user is expressly prohibited from modifying, altering or deleting, either totally or partially, the notices, brands, trade names, signs, advertisements, logos or in general any indication that refers to the ownership of the information contained on the site. indicated. In the event that the user transmits to LAB DIAMONDS MEXICO SAPI of CV. any information, programs, applications, software or in general any material that requires licensing through the website www.bornmine.com, the user hereby grants to LAB DIAMONDS MEXICO SAPI de CV. a perpetual, universal, royalty-free, non-exclusive, worldwide license, which includes the rights to sublicense, sell, reproduce, distribute, transmit, create derivative works, publicly display and perform them. The provisions of the previous paragraph will also apply to any other information that the user sends or transmits to LAB DIAMONDS MEXICO SAPI de CV., including, without limitation, ideas to renew or improve the website www.bornmine.com, whether that these have been included in any space on the indicated page or by virtue of other means or modes of transmission known or that are developed in the future. Therefore, the user expressly renounces with this act to carry out any action, demand or claim against LAB DIAMONDS MEXICO SAPI de CV., its affiliates or suppliers for any current or eventual violation of any copyright or intellectual property right. derived from the information, programs, applications, software, ideas and other material that the user himself sends to the website www.bornmine.com It is our policy to act against violations that in terms of intellectual property may be generated or originate as stipulated in legislation and other applicable intellectual property laws, including removing or blocking access to material that is the subject of activities that infringe the intellectual property rights of others. In the event that any user or third party considers that any of the content found or introduced on said site www.bornmine.com and/or any of its services violates their intellectual property rights, they must send a notification to the following address. info@bornmine.com, in which they indicate: i) true personal data (name, address, telephone number and email address of the claimant); ii) handwritten signature with the personal data of the owner of the intellectual property rights; iii) precise and complete indication of the content(s) protected by the intellectual property rights allegedly infringed, as well as the location of said violations on the referred website; iv) express and clear declaration that the introduction of the indicated content(s) has been made without the consent of the owner of the intellectual property rights allegedly infringed; v) express, clear declaration under the responsibility of the claimant that the information provided in the notification is accurate and that the introduction of the content(s) constitutes a violation of said rights.
  7. Advertising material. The user acknowledges and accepts that LAB DIAMONDS MEXICO SAPI de CV. is an independent organization of third party sponsors and advertisers whose information, images, advertisements and other advertising or promotional material (hereinafter "advertising material") may be published on the website www.bornmine.com The user acknowledges and accepts that the material advertising is not part of the main content published on said site. Likewise, you hereby acknowledge and accept that this material is protected by applicable intellectual and industrial property laws.

  1. Denial of guarantees. The user agrees that the use of the website www.bornmine.com is at his/her own risk and that the services and products provided and offered therein are provided on an "as is" and "as available" basis. LAB DIAMONDS MEXICO SAPI de CV. does not guarantee that the indicated page satisfies the user's requirements or that the services offered therein are uninterrupted, secure or error-free. LAB DIAMONDS MEXICO SAPI de CV. does not guarantee or endorse in any way the truthfulness, accuracy, legality, morality or any other characteristic of the content of the material published on the website www.bornmine.com LAB DIAMONDS MEXICO SAPI de CV. is released from all liability and conditions, both express and implied, in relation to the services and information contained or available on or through this website; including, without limitation:
  2. a) The availability of use of the bornmine.com website

  1. b) The absence of viruses, errors, deactivators or any other contaminating material or with destructive functions in the information or programs available on or through this page or in general any failure on said site.

  1. c) Notwithstanding the above, LAB DIAMONDS MEXICO SAPI de CV. or its suppliers may update the content of the page constantly, so the user is requested to take into account that some information advertised or contained on or through this website may have become obsolete and/or contain inaccuracies or typographical or spelling errors.
  2. Limitations on liability. To the maximum extent permitted by applicable laws, LAB DIAMONDS MEXICO SAPI de CV. will not be responsible, in any case, for direct, special, incidental, indirect, or consequential damages that in any way arise from or are related to:
  • The use or execution of the website www.bornmine.com, with the delay or lack of availability of use of LAB DIAMONDS MEXICO SAPI de CV.
  • The provision or lack thereof of services of any information or graphics contained or published on or through the indicated site.
  • The updating or lack of updating of information.
  • The alteration or modification, total or partial, of the information after it has been included on said site.
  • Any other aspect or characteristic of the information contained or published on the website or through the links that may eventually be included on this site.
  • The provision or lack of provision of the other services, all the previous assumptions will be in force, even in cases in which LAB DIAMONDS MEXICO SAPI de CV has been notified or notified. about the possibility that such damage could be caused.

  1. Modifications to the website. LAB DIAMONDS MEXICO SAPI de CV. may at any time and when it deems appropriate, without the need to notify the user, make corrections, additions, improvements or modifications to the content, presentation, information, services, areas, databases and other elements of said site www.bornmine.com , without this giving rise or right to any claim or compensation, nor does this imply recognition of any responsibility in favor of the user.
  2. Modifications to the agreement. LAB DIAMONDS MEXICO SAPI de CV. reserves the right to modify the TERMS AND CONDITIONS OF USE of this agreement at any time, said modifications being effective immediately by:
  3. a) The publication on the website www.bornmine.com of the modified agreement.

  1. b) Notification to the user about said modifications through the website.

In this way, the user agrees to review said agreement periodically in order to stay up to date with said modifications. However, the above, each time the user accesses the indicated site will be considered absolute acceptance of the modifications of this agreement.

  1. Additional Terms and Conditions. Occasionally, LAB DIAMONDS MEXICO SAPI de CV. may add to the TERMS AND CONDITIONS OF USE of this agreement additional provisions relating to specific areas or new services provided on or through the website www.bornmine.com (hereinafter "additional terms"), which will be published on the specific areas or new services of said site for your reading and acceptance. The user acknowledges and accepts that these additional terms are an integral part of this agreement for all legal purposes that may apply.

  2. Cession of rights. LAB DIAMONDS MEXICO SAPI de CV. may, at any time and when it deems appropriate, totally or partially assign its rights and obligations derived from this agreement. By virtue of said assignment, LAB DIAMONDS MEXICO SAPI de CV. will be released from any obligation in favor of the user, established in this agreement.

  3. Compensation. The user agrees to indemnify LAB DIAMONDS MEXICO SAPI de CV., its affiliates, suppliers, vendors and advisors from any action, demand or claim (including attorneys' fees and legal costs) arising from any breach by the user. to this agreement; including, without limitation, any of those derived from:
    a) Any aspect related to the use of the bornmine.com website
    b) The information contained or available on or through said site or libel, defamation or any other conduct that violates this agreement by the user in the use of the indicated website.
    c) The violation of applicable laws or international treaties related to copyright or intellectual property, contained or available on, or through said website.

  4. Termination. LAB DIAMONDS MEXICO SAPI de CV. reserves the right, at its sole discretion, and without notice or notification to the user, to:
    a) Definitively terminate this agreement.
    b) Discontinue or permanently stop publishing the website www.bornmine.com without any responsibility for LAB DIAMONDS MEXICO SAPI de CV., its affiliates or suppliers.

  5. Subsistence. These TERMS AND CONDITIONS OF USE, as well as any additional terms, constitute the entire agreement between the parties, and supersede any other agreement or agreement entered into previously. Any clause or provision of this agreement, as well as the additional terms, legally declared invalid, will be eliminated or modified at the option of LAB DIAMONDS MEXICO SAPI de CV., in order to correct its vice or defect. However, the rest of the clauses or provisions will maintain their force, obligation and validity.

  6. No waiver of rights. The inactivity on the part of LAB DIAMONDS MEXICO SAPI de CV., its affiliates or suppliers to exercise any right or action derived from this agreement, should at no time be interpreted as a waiver of said rights or actions.

  7. Applicable legislation and jurisdiction. This agreement will be subject to and will be interpreted in accordance with the laws and before the courts of Monterrey, Nuevo Le├│n, Mexico.

  8. Additional Provisions.

    a) The weight of the mounts is approximate. It can vary up to 2 grams.

    b) The time to make a claim for manufacturing defect in the products is 30 calendar days from the day your purchase was made.

    c) BORNMINE® reserves the right to cancel your order if there is an error in the price.

    d) BORNMINE® periodically publishes merchandise offering certain prices, this price corresponds to UNIQUE pieces, and due to this condition, BORNMINE® does not undertake to replicate them, so, at the time said item is sold, the offer is void ( Regarding the price) given this characteristic of the publication. BORNMINE® is not obligated for any reason to offer another piece at the same price since the pieces are UNIQUE.

    e) BORNMINE® reserves the right to change, WITHOUT PRIOR NOTICE AND FOR ANY REASON CONVENIENT TO ITS INTERESTS, the prices of any published item, whether due to an error in the quote; because the promotion has been exhausted; or for any other reason, in any means of communication, whether printed, electronic, optical or any other technology, radio, television, website, and any of the means used via the Internet, whether search or social networks, but not limited to but not limited to, Facebook, Google, Yahoo, Google+, Twitter, YouTube, Pinterest, Instagram, etc. Or any other social or mass or local communication network. It is not limited to the above, in addition to this condition including any other means of communication that exists or that may come to exist in the future.
  1. Delivery times. Delivery times provided by agents, or by information on the website www.bornmine.com, via telephone, email, verbal or any form of communication are approximate times, and may vary, so we suggest the customer to make their purchase in sufficient time to anticipate any delay. BORNMINE® is not responsible for any damage that the customer may suffer due to delay in delivery of the products, given the aforementioned condition. Delivery time after the order is placed is between 10-25 business days.

  2. Free Engraving: The "Free Engraving" promotion is for the piece purchased only at BORNMINE® and this will be for a certain time. BORNMINE® may at any time and for any circumstance, modify, cancel or condition this promotion.

  3. Shipping conditions for orders charged to Credit or Debit Cards, processed by telephone, email, chat, electronic, optical or any other technology.

If your payment is made by credit card, the only two delivery options available are:

1) Pick Up - Client: The client personally picks up the piece at the address agreed upon by BORNMINE┬«, located at R├şo Mississippi #308, Local C, San Pedro Garza Garc├şa, Nuevo Le├│n, CP 66220, M├ęxico, which may be modified at any time. at any time, so as to suit the interests of BORNMINE┬«. In case of change of address, the client will be informed.

At the time of picking up the item, the client must present an official identification such as IFE/INE, and/or Passport only. Identifications other than those mentioned will not be accepted.

2) Home Delivery: If payment is made by credit or debit card and the customer requires the piece to be sent to their home address, this must necessarily coincide with the address registered for billing in the issuing bank. the card with which the payment is made.

The delivery service is NOT available for orders that are paid by credit or debit card. Clients who require the delivery service will have to make the corresponding payment by deposit or transfer.

These provisions DO NOT apply to orders settled with the credit or debit card swiped at the physical terminal of the BORNMINE® corporate office.

  1. Advances. When a client makes an advance payment, they agree to pay the remainder of the order 100%. The minimum advance payment must always be at least 50% of the total value of the purchase order. The customer has 30 calendar days from the advance payment to settle their order. If the customer does not settle his order within 30 calendar days, an additional fee of 2% per month of the total value of the purchase order will be charged as a deposit.

    a) The MAXIMUM time to settle a purchase order is 90 days. In the event that the client leaves a pre-advance payment of less than 50% of the value of the purchase order, at the convenience of BORNMINE®, they will have 15 calendar days to complete 50% of the advance payment. If the client does not complete the minimum advance payment of 50% of the total value of the purchase order within that time, it will be canceled and his advance payment will be returned with a surcharge of 10% of the value of the advance payment.

    b) bornmine.com for deferred charges is approximate, so, in no case, does it represent the exact percentage, so it could vary in each transaction. If the client wishes to know the exact amount of the value of the deferred charge before making the charge, please contact an agent at the BORNMINE® service center to obtain the exact amount.
  1. Deferred charges. The calculation presented by the portal www.bornmine.com

The percentage for the charges represents the amount before VAT, therefore, at the time of making the charge, VAT will be charged on the amount charged for financing.

  1. ÔÇťInterest-free monthsÔÇŁ promotions. It is the customer's knowledge that these promotions are based on purchases with credit cards issued by banking or credit institutions.

BORNMINE® at no time offers any direct credit to any client. All promotions that are available or may be offered in the future will be based on the prior authorization of your credit with the banking or credit institution that issues the corresponding credit or debit card. BORNMINE® is not obligated to obtain credit to the client nor has any responsibility if the banking or credit institution denies the client credit for any reason, therefore, BORNMINE® is not, nor will it be responsible for any denial of credit regarding purchase at www.bornmine.com and/or LAB DIAMONDS MEXICO SAPI DE CV

  • That said, if the corresponding payment authorization cannot be satisfactorily obtained from the bank issuing the credit or debit card with which the client purchases, the purchase will have to be canceled (with the reservation that the client offers another method). payment, such as another credit card, debit card, cash, bank deposit or bank transfer), this condition being reserved exclusively for the approval and acceptance of BORNMINE┬«.
  • The client agrees that by accepting the "Terms and conditions" (by checking the "I accept terms and conditions" box displayed on the site, before clicking "Buy") the client is aware of everything before described. THESE TERMS AND CONDITIONS APPLY TO PHONE, IN-PERSON OR ONLINE PURCHASES, SO EVEN IF THE PURCHASE WAS NOT MADE ONLINE, THE CONDITIONS WILL CONTINUE TO APPLY.

25.1 The promotion will be valid for orders generated from the date the promotion started. For orders generated prior to the start date of the promotion, it would be necessary to generate a new purchase order for the promotion to apply. In the event that an order generated on a date prior to the start of the promotion already has an advance payment, the remaining and unpaid balance of said purchase order will not be able to enjoy, in any case, the benefit of the promotion. The full amount must be paid, and if the deferred charge is required, the corresponding commission will apply.

  1. From other promotions and/or offers. BORNMINE® periodically offers its clients special offers with specific validity, therefore, BORNMINE® reserves the right to make promotions with discounts or prizes; or delivery of items; or services in the purchase of a specific item in the promotion, this being a sole and exclusive power of BORNMINE®, therefore, it may also be terminated or canceled at any time it deems appropriate, in order to suit your interests. BORNMINE® declares in this clause that any purchase order made before (even 1 hour before the new promotion was published) will not be subject to any refund, so the sale made prior to any promotion cannot be cancelled. nor will any refund be made. Likewise, when the promotion concludes, BORNMINE® will not make any promotion valid once it has concluded.
  2. Interpretation and Compliance. The client/visitor is aware that, for everything related to the interpretation and fulfillment of this contract and/or purchase, the parties expressly submit to the competence and jurisdiction of the Laws and Courts of the City of Monterrey, Nuevo Le├│n, Mexico, renouncing in this same act any jurisdiction that may correspond to them by reason of their present or future domiciles.
  3. Anti-money laundering law. Bornmine® (LAB DIAMONDS MEXICO SAPI de CV) is a company duly founded according to Federal, State and Local laws and fully complies with all tax obligations and the laws that govern us, due to this and in compliance with the new FEDERAL LAW FOR THE PREVENTION AND IDENTIFICATION OF OPERATIONS WITH RESOURCES OF ILLICIT SOURCE, which came into force in July 2013, so all our sales that could fall under article 17, section VI, will be subject to compliance with the obligations indicated by said Law. , which tells us that we must request the necessary documentation for full compliance with the Law described above. In this sense, the client will be requested:

Necessary Documentation for a Natural Person

  • Government-issued photo ID
  • Activity or occupation
  • RFC

Necessary Documentation for Legal Person

  • Registration in the RFC
  • Official Identification of Legal Representative
  • Proof of Address of the Legal Person (no more than 3 months old)
  • Declare the name of the Beneficiary (the user of the pledge), as well as the following documents:
  • Government-issued photo ID
  • Activity or occupation
  • RFC
  1. Exchanges, Returns and Adjustments. BORNMINE® (LAB DIAMONDS MEXICO SAPI de CV) under no circumstances refunds money. In the event that the nonconformity is generated by a cause related to the quality of the product received, the customer will have to comply with the following conditions to request an exchange, return and/or adjustment:
  • The original item must be in perfect condition.
  • The ORIGINAL certificate must be delivered and in PERFECT CONDITION.
  • The diamond renewal program is available indefinitely.
  • BORNMINE┬« reserves the right not to apply the renewal program for any reason, without the need to specify it to the client.
  • Any item other than diamonds may be exchanged within the first 30 calendar days from when it was purchased. As long as the item can be 100% restored at the discretion of BORNMINE┬« (LAB DIAMONDS MEXICO SAPI de CV). Yes BORNMINE┬« (LAB DIAMONDS MEXICO SAPI de CV). If you consider that the item cannot be restored, we reserve the right to refuse the exchange.
  • All decisions regarding changes and adjustments will be made based on these terms and conditions. Canceling any comment that any employee of BORNMINE┬« (LAB DIAMONDS MEXICO SAPI de CV) makes to the client prior to the authorization of change and/or adjustment by BORNMINE┬«, whether verbal or in writing.
  • In the event that the client requires the product in a shorter time than expected for delivery, BORNMINE┬« may, at its discretion, provide a similar product to the client so that it fulfills its commitment, thus releasing BORNMINE┬« from any liability or damage that may arise. the delivery time could cause you. The customer agrees to return said product in perfect condition.

Adjustments on orders already delivered. If the customer wishes to adjust an order that has already been delivered, they may only do so once and within the first 30 days after delivery of the order. Likewise, the customer must pay for shipping to BORNMINE® at the address determined by BORNMINE®. Adjustments to the order that modify the part, require a greater amount of materials or generate additional work at the discretion of BORNMINE®, will be quoted and subsequently paid by the client. The delivery time of the order in this case will be at the strict discretion of BORNMINE® and any delay will not generate any responsibility.

  1. Failure to deliver the order. BORNMINE® will not be responsible for non-compliance with delivery due to the following causes: Natural Disaster; Delay due to the parcel service; Loss of Package (in external parcel and/or with BORNMINE® courier; Lack of existence of the materials by the supplier; Theft. It should be noted that once the order is delivered to the customer, there will be no responsibility for BORNMINE® .

  • When any of these cases arise, at the strict discretion of BORNMINE┬«, you may be offered one of the following options to request a new order:
  • Use the same amount of the original sale to purchase another item of your liking or choice that is in stock for delivery as soon as possible.
  • Wait again, the time necessary to replace the item you had ordered (or an item as close as possible to the one that had been originally sold with the same or similar characteristics). If the package arrives incomplete to the customer, they will have 24 calendar hours to report it. If they do not report it immediately, we will not be responsible for replacing the missing item.
  1. Extra sizes in rings. If the customer requires a ring larger than size 12, they will have to verify if we can produce it. In the event that, if it can be produced, the customer must wait approximately 20 business days for it to be delivered. For each extra half size, $500 pesos will be charged M/N
  • 5- $500 pesos M/N
  • 13- $1000 pesos M/N
  • 5- $1500 pesos M/N
  • 14- $2000 pesos M/N
  1. About promotions. Current promotions can be consulted on the page: www.bornmine.com. If the current promotion is not found on the aforementioned page, BORNMINE® may refuse to validate the promotion that the client has.
  2. About the images and videos on the site. The Images and Videos that appear on the site are there for strictly illustrative purposes with the aim of showing the general, potential and projected characteristics of the products offered, however, they do not constitute an exact representation of the reality of the products or their characteristics. Therefore, BORNMINE® is not responsible for customer dissatisfaction based on said images and/or videos.
  3. About payments in the United States of America. If payment is made in the United States, the order can ONLY be delivered to the United States.
  4. About parcel deliveries. Parcel companies deliver to anyone at the guide's address. BORNMINE® (LAB DIAMONDS MEXICO SAPI de CV) is not responsible for the handling of the package after its delivery. If the delivery address is an address where there is a guard, receptionist, etc., the package will be delivered to that person regardless of the name of the package. It is a situation that is not in the hands of BORNMINE® and, therefore, it is not responsible for damage, loss, theft or loss of any order that is delivered by the parcel company.
  5. About titles and headings. The titles and headings of these Terms and Conditions are established only to facilitate the reading of the content of the contract, however, they are not considered part of the contract for purposes of interpretation and compliance.
  6. Updates. BORNMINE® reserves the right to modify these Terms and Conditions at any time and for any reason or circumstance, which may be consulted at any time by the client, through the website: www.bornmine.com

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